by David Monteith | Jul 7, 2025
Introduction: The Slow Drip That Sinks a Business You didn’t get into this business to stare at spreadsheets. You got into it for the love of food, the buzz of a full dining room, and the joy of creating experiences that people remember. We get it. But here’s...
by David Monteith | Apr 28, 2025
The Canadian dining landscape is continuously evolving, with customer expectations for exceptional experiences reaching new heights. Beyond the quality of food, patrons increasingly seek personalized interactions that make them feel valued and understood. In this...
